Holding Nuance with AI

If you’re hesitant about AI, here's an angle to consider. 

First of all, I get it. I have hesitations about AI, and as I work in this space my goal is not to eradicate my concerns, my goal is to increase my capacity for holding nuance and tension.

While I hold concerns, I am also holding space for the benefits of AI in mental health support. Because I’m hearing stories from people that are moving me. People with no access to therapy who experience remarkable breakthroughs with chatbots. Life-altering breakthroughs, in some cases. 

If I had a magic wand, I would prefer that everyone has access to work with humans. But I don’t have a magic wand and that isn’t the reality of our world right now. So, as an alternative, I want people to have the best, most safe, most ethical experience with AI that they can.

Have you talked with anyone who has benefitted profoundly from interacting with a chatbot? It’s a pretty fascinating conversation.