Is the Future of Care Hybrid?

Dec 18, 2025

Is the future of care hybrid?

Research from Qualia highlights these Gen Z stats:

▫️ 𝟯𝟵% of young people have used AI for emotional support

▫️ 𝟳𝟰% of those that hadn’t worked with a human expert before were curious about doing so at some point

▫️ 𝟲𝟮% stated they were not comfortable with the idea of using AI alone for emotional support

▫️ 𝟳𝟲% were more positive about the use of AI as an addition to a care journey led by a human expert

Imagine 10 years down the road (ok, even 5 years!). Do you think it's possible much of mental health care will be hybrid as the technology advances and more individuals are desirous of this approach?