Is the future of care hybrid?

Research from Qualia highlights these Gen Z stats:

▫️ 𝟯𝟵% of young people have used AI for emotional support

▫️ 𝟳𝟰% of those that hadn’t worked with a human expert before were curious about doing so at some point

▫️ 𝟲𝟮% stated they were not comfortable with the idea of usin...

I have a difficult conversation on the horizon.

Maybe you do too.

Perhaps practicing the conversation may ease apprehension or potentially increase the likelihood of mutual success.

There are two ways (definitely more than two ways, but I condense for space) you could approach this if you use AI.

𝗢𝗻𝗲.
Te...

There's more at stake than you think.

We need to design AI chatbots as a rehearsal for relationship, not a replacement.

Here's the difference:

𝗥𝗲𝗵𝗲𝗮𝗿𝘀𝗮𝗹
1. AI as a training ground
2. Leads to confidence and connection with others
3. By helping practice critical thinking, self-trust, and the capacity for f...

Chatbots are not the end, they are only the beginning.

And we're only at the beginning of the beginning.

I've been saying this for a while, but it's still true today. 

Paradoxically, we are both at the beginning of the beginning and simultaneously extremely far down the road. Here's what I mean by that...

The rise of the omnibot.

It is what no individual person could ever be: 𝘦𝘷𝘦𝘳𝘺𝘵𝘩𝘪𝘯𝘨.

The role fluidity of chatbots means that one minute they are assisting your work project, the next they are validating your personal turmoil, and later they are flirting with you. They are...everything.

I don't know abo...

The story of work is being rewritten.

Which means the thing you've been doing for years, the thing you're an expert in, the thing you excel at... it's shifting. 

Vocational identity is on the line. And for many, this is tethered to personal identity. So when the Ai initiative gets rolled out and a per...

If you’re hesitant about AI, here's an angle to consider. 

First of all, I get it. I have hesitations about AI, and as I work in this space my goal is not to eradicate my concerns, my goal is to increase my capacity for holding nuance and tension.

While I hold concerns, I am also holding space for the...

Meet the new mental health workforce.

Careers at the intersection of mental health and technology are booming. I had the honor of talking with Ashleigh Hollowell, M.S. at Behavioral Health Business about this evolving line of work. 

"Market projections estimate that AI in the behavioral and mental hea...

Embodiment.

AI can offer words.
Humans can hold silence.

AI can say what you want to hear.
Humans can hold you in their arms.

AI can act as a mirrored reflection.
Humans can co-regulate nervous systems.

While I champion humans connecting with humans first and foremost; the fact is that hundreds of millions...

When was the last time you felt listened to? 

I mean, really listened to. The "put your phone in a different room, set aside time, quiet all distractions" type of listening.

The type of listening that has no other agenda than to be present. 

Because this is what chatbots are offering. And part of why t...

If you’re a leader - what are the concerns keeping you up at night regarding the rollout of your company's AI initiative?

Likely, you're figuring out how to approach your team's cognitive tension regarding AI adoption. Because you're hearing things like...
"𝘞𝘩𝘦𝘯 𝘢𝘮 𝘐 𝘨𝘰𝘪𝘯𝘨 𝘵𝘰 𝘩𝘢𝘷𝘦 𝘵𝘪𝘮𝘦 𝘵𝘰 𝘭𝘦𝘢𝘳𝘯 𝘵𝘩𝘪𝘴 𝘯...

When shame finds a home.

Let’s say you feel shame (either nebulous or specific).

Then let’s say you share the emotional experience of that shame with a chatbot.

And let’s say the chatbot houses your shame relatively well. Maybe it validates, it’s doesn’t exacerbate a sense of embarrassment or unworthin...